Shipping policy
Effective date: June 25, 2026
This Shipping Policy explains how orders from Sythe are produced and shipped. Every Sythe product is printed to order, so please allow time for production in addition to carrier transit time. Production time and shipping time are separate.
Printed to Order Production
Our products are made specifically for you through a third-party print-on-demand provider after your order is placed. Production happens before your order ships and is not included in the carrier delivery estimates below. Orders are fulfilled from a U.S. or international production facility depending on the item and destination.
Processing and Production
Production begins after your order is confirmed. Once your item has been produced, it is handed to the carrier and the shipping transit time begins. The delivery estimates below describe carrier transit time after fulfillment and do not include production time.
United States Shipping Options
Shipping options and final rates are shown at checkout based on your address. For orders within the United States, we offer:
- Economy: Shipping starts at $3.99. Estimated carrier transit time is generally 4 to 8 business days after fulfillment.
- Standard: Shipping starts at $4.75. Estimated carrier transit time is generally 2 to 5 business days after fulfillment.
International Shipping Options
Where international shipping is available for your destination, a Standard shipping option will be shown at checkout. International Standard shipping prices depend on the destination and are calculated at checkout. Estimated carrier transit time for international orders is generally 10 to 30 business days after fulfillment. Economy shipping is not currently available for international orders.
Shipping Prices
The exact shipping price for your order is calculated and displayed at checkout based on the selected option and your destination.
Available Destinations
Available shipping destinations are determined at checkout. If a destination is not available for your order, it will not be offered as a shipping option during checkout.
Tracking
When your order ships, tracking information is sent to the email address used at checkout, where available. Please allow some time after shipment for tracking details to update.
Split Shipments
Orders that contain more than one item may be produced and shipped separately and may arrive in more than one package and at different times. If items ship separately, you may receive more than one tracking number.
Address Changes
If you need to update your shipping address, please email us as soon as possible at support@sythewear.com. We can only attempt an address change before your order has been fulfilled and shipped. We cannot change the address once an order has shipped.
Incorrect or Incomplete Addresses
Please review your shipping address carefully before completing checkout. As described in our Return and Refund Policy, we are not able to offer refunds or replacements for orders shipped to an incorrect or incomplete address provided at checkout.
Packages Returned to Sender
If a package is returned to sender, for example because of an undeliverable or incorrect address or an unclaimed delivery, we will contact you using the email on your order. Reshipment may require an additional shipping charge.
Carrier Delays
Once an order is handed to the carrier, delivery is in the carrier's control. Carrier delays can happen and are outside of our control. The transit times above are estimates and are not guaranteed.
Lost Packages
If your tracking indicates a problem or your package appears lost in transit, please contact us at support@sythewear.com and we will do our best to help investigate with the carrier. We cannot guarantee outcomes for packages lost by the carrier.
Damaged Packages
If your order arrives damaged, defective, or incorrectly printed, please follow the steps in our Return and Refund Policy, which asks you to email us within 30 days of delivery with your order details and clear photographs of the issue.
Customs Processing
International orders may be subject to customs inspection and processing in the destination country, which can add time to delivery and is outside of our control.
International Duties and Import Taxes
International orders may be subject to import duties, taxes, or fees charged by the destination country. Where these apply, they are the responsibility of the customer and are not included in the product or shipping price. Unpaid duties may cause delays or return of the package.
Peak Season Delays
During busy periods such as major holidays and sales events, production and carrier times may be longer than usual.
Severe Weather Delays
Severe weather and other events outside of our control may delay production or delivery.
Delivery Estimates Are Not Guaranteed
All production and delivery times on this page are estimates only and are not guaranteed delivery dates. We are not responsible for delays caused by carriers, customs, weather, peak demand, or other circumstances outside of our control.
Contact
If you have any questions about shipping, please contact us at support@sythewear.com.